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Shipping policy
Shipping Policy - YouDo Artisan
At YouDo Artisan, we are dedicated to providing fast and reliable shipping for all our customers. We offer free shipping on all orders, with no minimum purchase required. Our goal is to ensure your shopping experience is as seamless and enjoyable as possible.
1. Free Shipping on All Orders
We are pleased to offer free shipping on all orders, with no minimum purchase amount. Whether you're buying a single item or multiple products, your shipping cost is always $0.
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Free Standard Shipping: Available for all orders worldwide.
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No Minimum Purchase Required: Whether you buy one item or more, shipping is free!
2. Shipping Methods & Delivery Times
We offer the following shipping options to ensure you get your order as quickly as possible:
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Standard Shipping:
Estimated delivery time: 7-15 business days
Available for all regions. -
Expedited Shipping:
Estimated delivery time: 5-7 business days
Available for most countries. Additional charges may apply for expedited options. -
Express Shipping:
Estimated delivery time: 3-5 business days
Available for select countries. Additional charges apply for express shipping.
Please note that delivery times may vary depending on your location and the shipping carrier. Delays may occur due to factors beyond our control, such as weather conditions, customs processing, or other unforeseen circumstances.
3. Order Processing Time
All orders are processed within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed and shipped, you will receive a tracking number via email to monitor your package's progress.
4. International Shipping
We offer free international shipping to most countries worldwide. International shipping times may vary depending on your location. Any customs duties, taxes, or additional fees incurred during import are the responsibility of the customer.
Please check with your local customs office for information on potential import duties and taxes.
5. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number. You can track your order using the carrier's website, or log in to your YouDo Artisan account to monitor the progress of your shipment.
6. Missing or Damaged Packages
If your order is lost or damaged during shipping, please contact us as soon as possible at info@youdoartisan.com. We will assist you in filing a claim with the shipping carrier and ensure that your issue is resolved promptly.
In case of a damaged product, please provide us with pictures of the item and packaging to facilitate the claim process.
7. Shipping Restrictions
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P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
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Restricted Countries: Due to shipping restrictions, we are unable to ship to certain countries. If we do not currently ship to your country, you will be notified at checkout.
8. Changes to Shipping Policy
We may update this shipping policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the bottom. Please review this policy regularly for updates.
9. Contact Us
If you have any questions or need assistance with your order, feel free to contact us:
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Email: info@youdoartisan.com
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Phone: +86 13599690966
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Live Chat: Start a Live Chat
Thank you for shopping with YouDo Artisan! We are committed to providing you with a convenient and enjoyable shopping experience.
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